Operations Management Solution
A dedicated web portal and Interactive Voice Response (IVR) system means farmers can manage water delivery requests for themselves, 24 hours a day and have them checked automatically against water rights or other compliance rules. Once captured, the clever visual tools for order-linking enable you to plan deliveries quickly and efficiently and to reduce planning cycles. They help you to maximize deliveries and reduce field costs because the system contains knowledge of your channel network’s physical layout and connections and any logistical constraints on delivery.
Once planned, a field operator’s running sheet can then be generated with up-to-date instructions even with changes that come with short notice.
In addition, the solution streamlines communication with farmers who can receive messages by email or fax, or login to the web portal to view water statements, read bulletins you have issued, or send a message to your staff. Messages are logged and audited so nothing gets lost.
And invoicing is made simple and timely because you can generate invoices or despatch the information required by your accounting package by defining your tariff structure, made up of any combination of charges. There is no longer any need to have customer, usage, asset or other relevant data duplicated across systems causing errors and delays.
Features and Benefits
Reduce request lead-time
Increase data security
The Operations Management solution is made up of modular TCC® technology: